FAQ

What will happen to my order if I don’t submit payment?

Once you've placed your order, the next step in the process will be to submit an Interac E-transfer. Your order will be kept 'Pending' until we receive your E-transfer. If we do not receive your payment within 7 days, your order will be canceled.

When will my order ship?

Your order will ship one to two business days after we receive your payment.

Please note: it can take up to 40 minutes for us to receive your E-transfer.

What are your working hours?

We are in the shop and answering emails 6 days a week from 9:30 am MST through 5 pm MST.

What methods of payment do you accept?

Payment is made using Interac E-transfer. If you use online banking with a Canadian bank or credit union, then sending a transfer takes just a couple of minutes.

Instructions will be provided with your online invoice and orders ship only after E-Transfer have been received. If you are new to Interac E-transfers, please visit http://www.interac.ca/en/interac-e-transfer-consumer.html

Is it safe ordering with Sweet Leaf YYC?

We're one of many new dispensaries in Calgary (over 300 in Canada) that are NOT operating under the federally-approved medical marijuana system. To qualify under the federal system, you'll need to get a doctor's approval and Health Canada's permission to purchase from one of the 26 licensed producers. City Hall and VPD have allowed dispensaries to proliferate so people can safely access medicine, so long as there are no sales to minors or any gang affiliations.

There are about 20 mail order marijuana sites in Calgary. Calgary has been shipping weed in the mail since the 90's and to date, we know of no-one who has ever been charged with receiving pot in the mail.

That being said, there is still a risk on both ends as we are not working with any federal approval.